Anthem Behavioral Health Privacy Policy

EFFECTIVE DATE: 2/12/2025

LAST UPTDATED DATE: 2/12/2025

This Privacy Policy explains how Anthem Behavioral Health, LLC collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at anthembehavioral.org.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making an appointment or when you contact us for assistance. The personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website does not use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device.

If you consent to receive SMS from Anthem Behavioral Health, you agree to receive appointment alerts and prescription alerts via SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.anthembehavioral.org to see our privacy policy and terms and conditions.

USE OF PERSONAL INFORMATION

We use information collected directly from you will relate to any services rendered. We may use this information to contact you regarding your appointments and services. We may also share your information with insurance companies for claim processing.

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service vendors to assist us with collecting payments on your account.

We use Easy Pay as our payment processor and these transactions occur directly within our Electronic Medical Record. Easy Pay Solutions uses and processes your payment information in accordance with its privacy policy available at https://easypaysolutions.com/privacy-policy/.

We use Qualifacts Insyc as our Electronic Medical record, and their privacy policy can be found at https://www.qualifacts.com/privacy-policy/.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SMS COMMUNICATIONS

SMS consent is not shared with third parties for marketing purposes.

If you wish to stop receiving text messages from us, reply STOP. For more information, see our Mobile Messaging Terms and Conditions available at https://www.anthembehavioral.org/termsandconditions.

YOUR PRIVACY RIGHTS

You may have the right to request access to the personal information we hold about you. To exercise this right, please contact us at 443-567-6091.

CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at 443-567-6091.